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Terms & Conditions

  1. Introduction: DriveAssist provides a suite of software and hardware solutions for vehicle integration and fleet management services (the “Services”) to customers and partners. The following Terms and Conditions (the “Agreement”) govern the use of the Services. By accessing and using the Services, you agree to be bound by the terms and conditions of this Agreement.

  2. Services: DriveAssist will provide the Services to you in accordance with this Agreement and any relevant Order Form(s) (collectively, the “Service Terms”). DriveAssist reserves the right to modify the Services at any time. If DriveAssist makes any material changes to the Services, DriveAssist will provide you with notice and an opportunity to review the changes before they become effective. Your continued use of the Services after any changes become effective constitutes your acceptance of the changes.

  3. Service Availability: DriveAssist will use commercially reasonable efforts to make the Services available 24 hours a day, 7 days a week, except for: (i) planned downtime for maintenance, upgrades, or other purposes, or (ii) unavailability caused by circumstances beyond DriveAssist's reasonable control, including without limitation, acts of God, acts of government, flood, fire, earthquakes, civil unrest, acts of terror, strikes or other labor problems, or Internet service provider failures or delays.

  4. Support: DriveAssist will provide standard technical support for the Services during DriveAssist's normal business hours. DriveAssist will use commercially reasonable efforts to respond to your support requests within 24 hours.

  5. Customer Obligations: You will be solely responsible for: (i) ensuring that you have all necessary equipment, including without limitation, computers and mobile devices, to access the Services, and (ii) obtaining and maintaining all connections and telecommunications services needed to access the Services.

  6. Fees and Payment: You will pay all fees specified in the relevant Order Form(s) in accordance with the terms set forth therein. All fees are non-refundable and non-creditable. You will be responsible for all taxes, duties, and other government charges, and any related penalties and interest, arising from the payment of fees under this Agreement, excluding only taxes based on DriveAssist's income.

  7. Confidentiality: You will keep confidential all Confidential Information (as defined below) of DriveAssist and its affiliates. You will not use or disclose any Confidential Information for any purpose except as necessary to perform your obligations or exercise your rights under this Agreement. “Confidential Information” means all confidential information disclosed by DriveAssist or its affiliates, whether orally or in writing, that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure. If you are required to disclose Confidential Information by law, you will provide DriveAssist with prior written notice to allow DriveAssist to seek a protective order or other appropriate remedy.

  8. Term and Termination: This Agreement is effective as of the date of your first use of the Services and will continue until terminated as set forth in this Section 8. Either party may terminate this Agreement at any time upon written notice to the other party. Upon termination, you will cease all use of the Services and delete all copies of the Services in your possession.

  9. Representations and Warranties: DriveAssist represents and warrants that it has the right to enter into this Agreement and to provide the Services in accordance with the Service Terms. DriveAssist does not make any other representations or warranties

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